Our teams are working as hard as possible to progress your applications. Please help us by ensuring all supporting documents are included with the application as failure to provide this will delay assessment and impact the service we can offer to you and your client. If you need to contact us about your case, please only do so if it is outside the service standards shown below, and where possible, please message us via Intermediary Online.
We are unable to accept any new applications from any customer residing in the European Economic Area (EEA) which includes the European Union (EU) countries listed below along with Iceland, Liechtenstein and Norway.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
We will update this information if there is any change to our policy due to the ongoing financial service sector agreement discussions.