Two-factor authentication adds an extra layer of security to your online account. But what does it mean for you and how does it change the way you access your Marsden accounts online?
What is two-factor authentication?
Two-factor authentication is an additional layer of security to help keep your online accounts safe. We already ask you to set up a password and piece of memorable information when you register to use the platform, but now we’ll also ask you to authenticate your account each time you log in.
If you’re an existing eSavings user…
If you’re an existing eSavings user and you haven’t already set up two-factor authentication, you’ll be asked to set it up next time you log in to your account. Click ‘eSavings login’, input your User ID, password and memorable information as normal and then follow the steps on screen to register for two-factor.
As part of the registration process, you’ll select how you want to receive an authentication code which will be sent to you each time you log in. You can choose to receive your code by text message or phone call. Please note that whichever option you select will determine how you receive your authentication code in the future.
If you haven’t registered for eSavings before…
If you haven’t registered to use our eSavings platform before, read our guide to viewing your savings accounts online. It contains a step-by-step guide to registering for the platform and setting up two-factor authentication after receiving your welcome letter through the post.