Our Team

Our Team

Like any organisation, the Society needs people with strong skills and experience to move our business forward and to protect the interests of our members.
Our Board is made up of Executive and Non-Executive Directors:
Executive Directors are all full-time employees of the Society and lead the Senior Management Team in managing the day-to-day business; and
Non-Executive Directors are all considered to be independent in accordance with the criteria set out in the UK Corporate Governance Code. All Directors are put up for election/re-election annually at the Society's Annual General Meeting. The home-grown knowledge of our Executive Directors, combined with the wider business knowledge of our Non-Executive Directors, provides us with a strong and balanced Board.

Executive Directors

Rob Pheasey BSc - Chief Executive
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Having joined the Society in 1989, Rob became a member of the Society's Senior Management in 2000. He was appointed to the Board in December 2008 as Operations Director before becoming Chief Executive in March 2011. Rob has overall responsibility for managing the Society and implementing strategies agreed by the Board. Rob is a member of the Assets & Liabilities Board Committee. Outside the Society Rob is Vice Chairman of Nelson & Colne College and Chairman of Pendle Education Trust.

Neal Walker BA ACIB, - Finance Director & Chief Risk Officer
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Neal joined the Society in 1987, becoming a member of the Senior Management team in 2000 prior to being appointed to the Board in December 2008 as Finance Director & Secretary. As Finance Director, Neal has overall responsibility for financial and budgetary planning, treasury and liquidity, risk and risk management functions. Neal chairs the Assets & Liabilities Committee and is also a member of the Risk Committee.

Non-executive Directors

Roger Barlow  BA  FCA, - Chairman

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A member of the Board since 2001, Roger was appointed Chairman in 2006. A fellow of the Institute of Chartered Accountants, Roger holds a number of external directorships including Bank and Clients plc and University Hospital of South Manchester NHS Foundation Trust and is a member of the Audit Committee of the Information Commissioner's Office. Roger chairs the Nominations Committee and is also a member of the Audit Committee of the Information Commissioner's Office. Roger chairs the Nominations Committee and is also a member of the Remuneration Committee.

Ian Bullock, BSc (Hons), FIA
Ian Bullock, Non Executive Director Marsden Building Society

Ian was appointed to the Board in March 2016. Ian was formerly the Chief Customer Officer and Executive Director at Yorkshire Building Society, and brings strategic, commercial and operational experience across a range of retail financial service sectors. From 2017, Ian will chair the Risk Committee and become a member of the Audit & Compliance and Retail Conduct Committees.

Alison Hope BSc (Hons) FCA
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Alison joined the Board in 2010. A fellow of the Institute of Chartered Accountants, Alison was a partner with KPMG LLP for 15 years, specialising in corporate transactions. Alison is a Non-Executive Director at the Rotherham NHS Foundation Trust and is a Trustee of Eureka! The National Children's Museum. Alison chairs the Audit & Compliance Committee and is also a member of the Nominations Committee. She is also the Senior Independent Director.


Tim Brooke BA (Hons)
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Appointed to the Board in April 2014, Tim has extensive risk and governance experience gained in financial services, including the building society sector. Outside the Society, Tim holds a number of external directorships including Charter Court Financial Services Group, Capita Employee Benefits plc and Monzo Bank. Tim Chairs the Risk Committee and is also a member of Assets & Liabilities, Audit & Compliance and Remuneration Committees.


Carol Ritchie BA (Hons) ACA CTA



Carol was appointed to the Board in April 2014. Carol has significant Board financial and risk experience gained during interim and permanent positions, including roles at One Family, Engage Mutual, Royal Liver and HBOS Business Banking. Carol chairs the Remuneration Committee and is also a member of Audit & Compliance, Assets & Liabilities and Nominations Committees.


Michele Ibbs BA (Hons) PGDip
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Michele joined the Board in April 2014. Michele has a breadth of brand, development and partnership experience with a very strong customer led focus across a number of sectors. Outside the Society, Michele is a non-executive Director of The Ombudsman Service Limited and a Trustee of The Liverpool Merchants' Guild. Michele is a member of the following Board committees: Risk, Audit & Compliance and Nominations.

Board committees

1. Audit & Compliance (BACC)

2. Risk (BRC)

3. Nominations (NOMCO)

4. Remuneration (REMCO)

5. Assets and Liabilities (BALCO)