Mortgage FAQs
We’ve covered some frequently asked questions about your mortgage with the Marsden.
-
Can I change my monthly mortgage payment date?
Yes, please call us on 01282 440500* and we will arrange this for you.
-
Can I change the bank account I pay my mortgage from?
Yes, you can download the direct debit form by clicking here.
-
Can I change the term on my mortgage?
Please contact us on 01282 440500 to discuss this.
-
Can I let out my property?
You require our approval to let out your property so please contact us on 01282 440500 to discuss this further or email the details to mortgages@themarsden.co.uk.
-
Can I make overpayments on my mortgage account?
Please contact us on 01282 440500 to discuss this.
-
Can I switch between a repayment mortgage (capital & interest) and an interest only mortgage?
Please contact us on 01282 440500 to discuss this.
-
How can I pay my monthly mortgage amount?
Our preferred method is Direct Debit and this can be set up by filling in our ‘Direct Debit form‘ and returning it to us.
Alternatively you can set up a standing order at your bank between the 1st and 28th of each month, allowing sufficient processing time to meet payment due dates. Online payments are accepted if your bank account is set up for this. Our bank details are:
Bank: Royal Bank of Scotland
Sort code: 60-94-95
Account number: your 8 digit mortgage account numberPlease allow 3 working days for your payment to reach your mortgage account.
-
If a Direct Debit has been taken after I redeemed my mortgage, when will this be returned to my bank?
We will refund any payment sent to the Society after your mortgage has redeemed. It can take up to 6 working days for the payment to be processed and received back in your bank account.
-
My current mortgage product has come to an end, do you have other products available for existing mortgage customers?
Yes we have a range of products available for existing mortgage customers, please call us on 01282 440500 to discuss these.
-
What is the minimum capital repayment I can make?
Please contact us on 01282 440500 to discuss this.
-
When I make a mortgage capital repayment when is the interest re-calculated from?
The interest is re-calculated on the day the capital repayment is made on your mortgage.
-
When is the best time to make a capital payment on my mortgage?
You can make a capital payment on your mortgage at any time during the year. Interest is calculated daily so you will benefit from your payment immediately.
-
When will I receive my annual mortgage statement?
We post annual mortgage statements in January.
-
When will the last mortgage payment be collected prior to redemption?
Please contact us on 01282 440500 to discuss this.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE