How we choose our partners
We have helped our members with savings and mortgages since we first opened our doors in 1860. Across those years, the needs of our members have changed and we realised the importance of supporting you with other products and services to help you achieve your financial goals.
Our focus remains on delivering the very best service to our members which is why we’ve formed partnerships with other trusted organisations that are experts in their fields too.
Our guarantee
We select our partners based on key criteria:
- Products
Great value for money, competitive pricing and quality of product. - Customer Service
We monitor the service that our partners provide to ensure they deliver the same quality of service excellence that we do. - Complete Honesty
We will help you decide whether a product is right for you or not. If we don’t think you need any of our services, we’ll tell you and expect our partners to do so as well. - Financial Strength
We always check the financial status of organisations to ensure our members are protected. Our Home Insurance and Funeral Plan providers hold all premiums in trust which is guaranteed to pay out claims no matter what happens to the organisation.
Uinsure
Founded in 2007, Uinsure have been recognised by industry experts for their care and dedication to customers and their award-winning home insurance product has been rated 5-star by independent financial research specialists, Defaqto and Moneyfacts.
Working with a panel of the UK’s largest insurers, Uinsure aim to provide you with the best product and service possible. Each provider offers the same award-winning policy from Uinsure but competes to offer you the most competitive price.
Dignity
Dignity is one of the UK’s leading funeral plan providers. With hundreds of funeral directors located across the UK who are either owned or approved by Dignity, your funeral will be in professional and caring hands.
Their Funeral Plan product has been rated 5-star by independent research specalist, Defaqto* and acceptance is guaranteed to everyone aged 50 or over with no health restrictions or medical questions, ensuring greater peace of mind for our members and their loved ones.
*5 star rating applies to Diamond option
Learn more about our trusted partner, Uinsure, on our home insurance page.
Learn more about our trusted partner, Dignity, on our funeral planning page.