How we use your personal information
Our Privacy Policy
To download a full copy of our Privacy Policy, please click here.
A guide to this policy
Who we are
Marsden Building Society is what is known as the ‘controller’ of personal information we gather and use. We have been supporting our members with their savings and mortgages since 1860 and share a mutual goal with our customers to help support those special moments in life.
Here at the Marsden, we take our duty to process your personal information very seriously and respect the privacy of our customers. This policy is concerned with how we collect information, what we do with it and what controls you have when you’re dealing with the Society whether in branch, over the phone or online.
We may change this policy from time to time to reflect changes in what we do with your personal information, technological developments and changes in legislation. If anything changes, we will update you via service communications.
Your rights
You have the right to object to how we use your personal information but please note that in some cases we are unable to provide you with our products or to process your application without having certain personal information about you. You also have the right to see what information we hold about you, correct any incomplete or inaccurate information or restrict access for information being shared.
Contact us:
Data Protection Officer
Principal Office
Marsden Building Society
6-20 Russell Street
Nelson
BB9 7NJ
Email: dpo@themarsden.co.uk
Phone: 01282 440541*