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Mortgage Support Hub

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Welcome to our Mortgage Support Hub!

We've been helping people to own their own home since 1860. Making an informed decision is important, so to support your journey we’ve put together a collection of mortgage guides below, designed to help you better understand the process. 

Support & useful information

Mortgages FAQs
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Frequently asked questions

Mortgages FAQs

We’ve covered some frequently asked questions about your mortgage with the Marsden.

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Mortgages jargon buster
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A-Z jargon buster

Mortgages jargon buster

Need help navigating all the mortgage lingo? Our handy jargon buster explains some of the most common terms and abbreviations.

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Payment difficulties
Coronavirus

We're here to help you

Payment difficulties

We want to work with you to find a solution to any difficulties you're having with repayments.

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Care home fees and property
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Mortgages and care

Care home fees and property

In this guide, we've addressed the common concerns around care home fees and property.

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Mortgages when someone dies
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Mortgages and death

Mortgages when someone dies

This useful guide explains what happens to a mortgage when someone dies.

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Protecting yourself against fraud
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Fraud prevention

Protecting yourself against fraud

Useful information to help you stay safe when managing your money. If your account has been compromised, call 01282 440500.

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Mortgage calculator

Use our calculator to find out what your monthly payments could be.

Go to Mortgage Calculator

Useful information for existing customers

Paying off your mortgage

Request a redemption statement

Paying off your mortgage

If you'd like to pay off your mortgage, and you aren't using a solicitor to do so, you can request a Redemption Statement from us.

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Applying for changes to your mortgage
Couple make changes to their Marsden Building Society mortgage online

Manage your mortgage

Applying for changes to your mortgage

Make changes to your mortgage term, repayment method or port your mortgage. 

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Mortgage rate switch service
Woman enjoys a cup of coffee in her home after switching to a new mortgage product with the Marsden

Mortgage rate switch

Mortgage rate switch service

You can use our rate switch service to request illustrations for the products available to you.

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We're here to help

We want to provide the best service possible, so if you have any questions, get in touch. You can contact us by phone, visit us in branch or email us – we’ll be happy to help.

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Phone us
01282 440500