We’re sorry to hear about your loss and want to make it as easy as possible for you to find answers to the questions that may be on your mind. We’ve put together some frequently asked questions to support you during this difficult time.
This depends on where you live. If you live in England, Wales or Northern Ireland, you’ll need to register a death within 5 days. For Scotland, it’s 8 days. This includes weekends and bank holidays.
Once the death has been registered, you’ll receive a death certificate. This can take a few days to arrive. If you need additional copies, they can be bought from the Registration Office, or you can copy the certificate yourself providing it is then certified.
Copies of death certificates can be certified by a professional or regulated person such as a Solicitor, Doctor, Dentist, Chemist, Nurse (SRM or SRN), Teacher, Bank Official etc. The certified copy must state “this is a true copy of the original document”.
You can notify us of a death by using the Death Notification Service. This is a free online service that notifies banks and building societies of a death. It’s quick and easy to do and you’ll find out more on our ‘What to do when a loved one passes away’ page.